Our latest consumer survey shows that Videotron and Koodo Mobile had Canada’s highest fixed and mobile Net Promoter Scores (NPSs), while 16% of...
More-for-more strategies are becoming harder to sustain in Ireland as migration to higher fixed speeds and larger mobile data allowances moderates....
Migration to faster fixed plans and mobile plans with larger data allowances is slowing in New Zealand, increasing the challenge of growing customer...
In this episode, Analysys Mason’s Ujjwal Chaudhry and Vanshika Ranjan are joined by Greg MacDonald, founder of Chelsea Strategies, to explore...
Tele2 has made the largest gains in fixed broadband Net Promoter Score (NPS), while low-cost sub-brands lead on mobile NPS thanks to strong price...
Norwegian telecoms providers face growing retention pressure as more fixed broadband customers consider switching. This report explains how value,...
Zia Bhadiar and Ryan Kelly join as Partners to lead the...
Operators in Spain face increasing challenges to grow fixed and mobile revenue. Most respondents already have high-speed fixed plans and generous...
The results for both fixed and mobile in the Philippines show a wide variance between the main operators. This report analyses consumer satisfaction,...
Operators in Poland face growing challenges to satisfy customers and increase spend. This report analyses customer satisfaction, loyalty and usage...
