Operators announced more than 1100 AI activities between 2018 and 1H 2026, but customer-engagement-related announcements have fallen sharply from...
This report focuses on operators’ core telecoms services in developed Asia–Pacific. It provides a comprehensive telecoms market forecast...
Our latest consumer survey shows that Orange has pulled ahead of its rivals in French fixed broadband and mobile, while Free’s NPS fell sharply...
All fixed–mobile operators are promoting (or are considering promoting) fixed–mobile convergence (FMC) bundles. This dataset provides the...
This tracker includes the financial details for providers that report managed service revenue details...
Operator business revenue growth between 2026 and 2031 will be supported by core telecoms services, but Egypt’s growing IT services market will...
Analysys Mason provides detailed 5-year forecasts of the telecoms market in Asia–Pacific. This report focuses on operators’ core telecoms...
The USA’s Proliferated Warfighter Space Architecture (PWSA) is likely to be superseded by the Golden Dome initiative. This report offers...
This tracker provides details on the services of major IoT players worldwide, including data allowance, price, price per megabyte, overage charges,...
Concentrix is repositioning itself, moving from human-led customer care towards AI-enabled operations, and pairing outsourced contact centre delivery...