Operators are using conversational AI to increase lead conversion and improve customer service satisfaction. We assessed ten operators that have...

Explore the challenges faced by operators in the pay-TV market and the solutions that they have deployed to de-risk their TV and video services...

Most mobile-only operators have launched, or plan to launch, fixed services, both as a growth strategy and as a defensive move against converged...

High inflation is an unfamiliar situation in many of the countries that are currently affected, and  operators are not be well-prepared to deal...

This report analyses the strategies that five operators worldwide are taking to upsell fixed broadband services to hardcore...

Listen to or download the associated podcast Utilities have already begun their progress towards the UK’s 2050 goal of net zero, with the...

Some operators have responded to challenges to their revenue growth by adopting new retail pricing practices that, while legal, could be considered...

Satcom Opportunity Generates $257B over 2022-32 with Satellite-Telco Integration Key to Growth with increasingly Commoditized Capacity Cambridge,...

The high take-up of unlimited data plans is making it difficult for operators to increase ARPU further. This report outlines the approaches that six...