Customer engagement solutions are increasingly incorporating copilots. The next step is to introduce autonomous agents, known as agentic AI, to...

Strong demand for high-speed broadband connectivity in emerging Asia–Pacific (EMAP) will drive fixed broadband revenue growth during...

The Network and Information Systems Directive 2 (NIS2), sets new standards for EU companies, mandating stringent cyber-security measures. It compels...

As cyber-security threats become more sophisticated and pervasive, organisations face increasing pressure to secure their digital assets, data and...

VMware provided much-needed clarity amid concerns about its takeover by Broadcom at the VMware Explore 2023...

This article describes how telecoms operators are using GenAI today, but also outlines scenarios for the longer-term impact of this technology. The...

5G was supposed to help operators reinvigorate a declining mobile market, especially through the development of new services. Instead, 5G added...

Comcast Business held its annual analyst event in Philadelphia in March 2023, where it provided an update on its strategy and future plans. The...

Rich Business Messaging (RBM), the RCS-based business messaging product, offers more functionality than SMS and apps such as WhatsApp, but it has...

AT&T and BlackRock Alternatives formed a joint venture in December 2022 to build and operate a commercial FTTP platform, Gigapower, that will...