This article analyses the surge of AI in the customer engagement segment since 2023 and discusses how telecoms companies are implementing AI...
The application-to-person (A2P) SMS market has enjoyed steady growth in recent years, but it faces numerous challenges. Read our findings from MEF's...
Analysys Mason has recently published its European quarterly metrics for 4Q 2024, covering 32 countries in Europe. This piece highlights major market...
FMC offers are now available from all major operators in the USA, but FMC penetration remains low. However, the number of FMC accounts in the USA...
Observability is far more than just an extension of monitoring. It provides CSPs the opportunity to make the most of their cloud-native environments...
Operators worldwide have been decommissioning, or are planning to decommission, their legacy wireless and fixed network assets due to a decline in...
Cyber-security and MSP-focused vendors can grow their revenue in the SMB market by helping MSPs to build their security...
SMEs are well-aware that there are significant threats to their data security, and that their vulnerability increased as a result of the pandemic....
Cablecos should take a long-term view when deciding their network strategies, rather than trying to address the customer demand for bandwidth or...
Evidence from Denmark suggests that European NRAs will use SMP regulation against FTTP entrants with high market shares in their footprint in some...
