This article discusses the rapid transformations in the satellite internet industry in North America and explains how Hughesnet and Starlink will...

This article summarises the key challenges and solutions for small satellite launch...

Analysys Mason has profiled 12 application-to-person (A2P) messaging market leaders in order to explore their business models and various...

The customer engagement (CE) market grew to USD15.5 billion in 2022 due to the customer experience (CX) and customer value (CV) management...

Operators' ARPU for business mobile and fixed data services has not kept up with inflation despite some recent price rises. Much of the data in...

This article outlines some of the main implications that operators should take into account when considering price increases. Even when...

Fixed–mobile convergence (FMC) bundles have traditionally been associated with significant monetary discounts. Several operators are trying to...

This article reviews the 2022 financial performance of 13 large telecoms operators in a mix of high-income countries...

Telecoms operators continue to suffer from a shortage of staff with technical skills as they pursue digital transformation. Tech firms are laying off...

CSPs’ customers’ behaviour and expectations have changed in recent years, and the COVID-19 pandemic helped to accelerate the shift...