Most operators in the Middle East and Africa (MEA) have launched self-care apps to reduce the cost of sales and customer care operations. However,...
Increasing demands for access to radio spectrum are driving regulators to consider sharing as a way of making more spectrum available. The 5GHz...
If operators are to bring to life their vision for a 5G future that involves multiple connected devices, they must make significant changes to the...
MWC24 shows that operators are getting serious about network APIs but some concerning similarities with the telecoms API market in 2013 could still...
Apple will be adopting the GSMA’s Universal Profile for rich communication services (RCS) in 2024. This article explores the details of Apple's...
Starlink has made significant strides in the satellite industry, positioning itself as a major threat to established players. Within a short period,...
Samsung announced at its October 2023 Developer Conference that its mobile-centric, cloud-gaming service will be launched worldwide in 1Q 2024. As...
In 2022, e& (formally Etisalat Group) was the only major operating group in the Middle East and North Africa that reported a year-on-year decline...
Customer relationship management (CRM) is increasingly important to SMBs’ digital transformation and digital marketing strategies....
It is not yet clear whether XGS-PON works best as a premium product or as a mass-market one. This article is one of a series on wholesale broadband...
