Operators looking to increase mobile revenue growth should consider D2D services. Our survey of 19 500 consumers worldwide identifies willingness to...

Analysys Mason was commissioned by the regulator of a major Southeast Asian country to conduct a study on the costs and benefits of developing a...

This dataset summarises the most relevant mobile customer experience KPIs for major operators in 19 countries based on primary...

Vehicles are becoming increasingly connected and satellite-enabled safety services are gaining strong consumer interest, yet willingness to pay for...

Home Wi-Fi quality is now a key driver of broadband satisfaction and loyalty. This report draws on our 2025 consumer survey to reveal how in-home...

Overall usage of eSIMs remains low according to our survey, but it is growing rapidly. eSIMs are expected to account for more than 50% of smartphone...

Customers who buy fixed and mobile services from the same operator spend more and adopt more premium plans than customers that take the two services...

This report uses the results of Analysys Mason’s annual consumer survey to analyse consumers’ views on price and how these are changing...

Customers often perceive little difference in the performance of networks from different mobile operators, which makes pricing an important factor...

The launch of 5G services did not reverse the ongoing decline in mobile revenue, despite operators’ hopes. This report examines consumer...