Customers often perceive little difference in the performance of networks from different mobile operators, which makes pricing an important factor...

The launch of 5G services did not reverse the ongoing decline in mobile revenue, despite operators’ hopes. This report examines consumer...

This report explores the results of Analysys Mason’s annual consumer survey, assessing consumers’ interest in smart home security and...

This report uses the results of our consumer survey to provide an analysis of handsets in 19 countries. It provides data on handset-replacement...

This survey report focuses on consumers’ interest in XR devices (in which we include AR, VR and MR) and related applications. It explores the...

This report uses the results of our consumer survey to provide an analysis of mobile customer satisfaction...

Deploying network infrastructure in rural and remote locations to provide ubiquitous connectivity can be logistically challenging and expensive for...

This report provides data and insights on streaming video and pay-TV users, including which services they subscribe to and their level of...

This dataset summarises the most relevant pay-TV customer experience KPIs for major operators in 19 countries based on primary...

This dataset summarises the most relevant fixed broadband customer experience KPIs for major operators in 19 countries based on primary...