Network operators can take advantage of a growing number of government subsidies around the world to extend broadband availability to rural...
Operators play an important and growing role as a retail channel for streaming video services. Our survey of 18 500 consumers indicates that...
Discover how leading telecoms operators are successfully reducing customer churn through innovative strategies. This report provides actionable...
We use our consumer survey data to evaluate the extent to which price increases affect customer churn. Results indicate that the geographical...
This report explores the results of Analysys Mason’s annual consumer survey, assessing consumers’ interest in smart home security and...
This report analyses how in-home Wi-Fi performance affects customer satisfaction as measured by Net Promoter Score (NPS), intention to churn and...
This report uses the results of our consumer survey to analyse fixed–mobile customer spending trends in 18 countries...
This survey report focuses on consumers’ interest in XR devices (in which we include AR, VR and MR) and related applications. It explores the...
This report provides valuable insights into the AI-related needs and behaviours of medium-sized businesses – the sector challenges and large...
On behalf of KPN, the incumbent operator in the Netherlands, Analysys Mason undertook a benchmarking exercise of high-speed broadband retail pricing...
