MNOs are looking for new sources of revenue as the telecoms industry matures. They had hoped that 5G would help them to drive ARPU growth, but this...

Korean policy makers are proposing to impose charges on interconnection arrangements between internet service providers (ISPs), which we argue can...

This consumer survey report focuses on the behaviour, preferences and plans of smartphone users in developed Asia–Pacific. In particular, it...

This report provides an analysis of the trends in device adoption among smartphone users in developed Asia–Pacific. It uses consumer survey...

This report focuses on aspects of Analysys Mason’s consumer survey that relate to fixed broadband customer experience in developed...

This tracker provides details on the services of major IoT players worldwide, including data allowance, price, price per megabyte, overage charges,...

This tracker provides information about the availability of spectrum released for use in private LTE and 5G...

Operators are using conversational AI to increase lead conversion and improve customer service satisfaction. We assessed ten operators that have...

AI is fundamental to Korea Telecom’s business strategy. Korea Telecom offers a large range of enterprise AI solutions across the entire AI...

Operators are rethinking store management to better balance online and offline channels. We reviewed ten operators with new retail strategies and...