Operators looking to increase mobile revenue growth should consider D2D services. Our survey of 19 500 consumers worldwide identifies willingness to...

This report assesses 17 CSPs in the Middle East and Africa and highlights important trends in digital experience across the...

Operators are rethinking store management to better balance online and offline channels. We reviewed ten operators with new retail strategies and...

Gaming is important for telecoms operators because it has high engagement, drives demand for high-performance connectivity and has high revenue...

This report uses the results of our annual consumer survey to provide an analysis of how satisfied consumers are with their fixed-wireless access...

This dataset summarises the most relevant streaming video customer experience KPIs for major streaming video services in 19 countries based on...

Vehicles are becoming increasingly connected and satellite-enabled safety services are gaining strong consumer interest, yet willingness to pay for...

Overall usage of eSIMs remains low according to our survey, but it is growing rapidly. eSIMs are expected to account for more than 50% of smartphone...

Home Wi-Fi quality is now a key driver of broadband satisfaction and loyalty. This report draws on our 2025 consumer survey to reveal how in-home...

Customers who buy fixed and mobile services from the same operator spend more and adopt more premium plans than customers that take the two services...