Most operators in the Middle East and Africa (MEA) have launched self-care apps to reduce the cost of sales and customer care operations. However,...

The satellite capacity pricing index worldwide will continue to decline by between 1.8% and 4.8%, depending on the satellite communication vertical,...

There is an increasing trend for MNOs to offer shared plans, such as family shared plans or individual shared plans across multiple devices. However,...

Operators looking to increase mobile revenue growth should consider D2D services. Our survey of 19 500 consumers worldwide identifies willingness to...

This report analyses the B2B revenue growth strategies of 10 telecoms operators in the Middle East and Africa (MEA). The report also explores the...

This report provides a detailed 5-year forecast of the telecoms market in sub-Saharan Africa. It includes discussions on the main drivers of revenue...

This report explores the results of Analysys Mason’s annual consumer survey, assessing consumers’ interest in smart home security and...

This report uses the results of our consumer survey to provide an analysis of mobile customer satisfaction...

This report uses the results of our annual consumer survey to provide an analysis of how satisfied consumers are with their fixed-wireless access...

A global provider of financial management and enterprise resource planning (ERP) software was transitioning its core business model from perpetual...