Discover how leading telecoms operators are successfully reducing customer churn through innovative strategies. This report provides actionable...

We use our consumer survey data to evaluate the extent to which price increases affect customer churn. Results indicate that the geographical...

This report explores the results of Analysys Mason’s annual consumer survey, assessing consumers’ interest in smart home security and...

This report analyses how in-home Wi-Fi performance affects customer satisfaction as measured by Net Promoter Score (NPS), intention to churn and...

This report uses the results of our consumer survey to analyse fixed–mobile customer spending trends in 18 countries...

This survey report focuses on consumers’ interest in XR devices (in which we include AR, VR and MR) and related applications. It explores the...

On behalf of KPN, the incumbent operator in the Netherlands, Analysys Mason undertook a benchmarking exercise of high-speed broadband retail pricing...

Our client wanted to assess the total addressable market (TAM) for its products and solutions that are sold to, and through, MSPs that serve the...

Analysys Mason's country reports provide a comprehensive overview of the telecoms markets in 81 countries around the...

LONDON, UK, 7 June 2021 A recent study by Analysys Mason commissioned by Qualcomm and Ericsson on the status, costs and benefits of 5G...