This report uses the results of our consumer survey to provide an analysis of mobile customer satisfaction...

This dataset summarises the most relevant fixed broadband customer experience KPIs for major operators in 19 countries based on primary...

Fixed broadband churn is an important metric for operators. This data set provides the reported monthly fixed broadband churn metrics at an operator...

This dataset provides data for around 200 telecoms operators in 32 European countries. It tracks over 25 metrics including the number of mobile...

Operators are seeking new services and features to enhance their mobile propositions. This tracker provides insights into mobile plans worldwide and...

This dataset summarises the most relevant mobile customer experience KPIs for major operators in 19 countries based on primary...

This report provides data and insights on streaming video and pay-TV users, including which services they subscribe to and their level of...

This report examines the drivers and shifts in consumer spending on traditional pay-TV and streaming video services in Western Europe to 2028. It...

Telecoms operators offer a wide range of incentives to encourage their customers to purchase both fixed and mobile services in a bundle. These...

This dataset summarises the most relevant pay-TV customer experience KPIs for major operators in 19 countries based on primary...