This profile assesses IBM’s BSS products and services in the customer engagement sector. IBM is a global technology firm that offers business...

43% of the respondents to our survey of 413 SMBs in the USA in 1Q 2022 switched to a new IT service provider during 2021. This figure is 18...

Rapid growth in spending on DRaaS solutions throughout the 2020s presents an opportunity for providers to greatly increase their revenue. DRaaS...

This country report and accompanying data provide a comprehensive overview of Ireland's telecoms market, including KPIs and data on subscribers,...

This country report and accompanying data provide a comprehensive overview of Austria's telecoms market, including KPIs and data on subscribers,...

Discussions about the ever-evolving telecoms operational fabric (previously known as OSS/BSS) were at the heart of the TM Forum’s Digital...

In this podcast, Tom Rebbeck and Eulalia Marin discuss why the adoption of eSIM technology is inevitable in the consumer market and the challenges...

This profile assesses CSG’s Encompass Quote product, which is a configure, price and quote (CPQ) solution specifically built for the telecoms...

This article discusses how Amdocs’ acquisition of TEOCO, a service assurance solutions company, will help it to gain assurance capabilities and...

InterCloud has the technical capabilities to deliver low-latency multi-cloud networking, and following successful rounds of funding, is in a position...