Zendesk is a cloud-based customer experience platform provider that helps organisations deliver personalised, omni-channel engagements across the...

Operators are balancing numerous legacy networks while also investing in emerging technologies such as 5G RedCap and eRedCap. Emerging networks could...

Telecoms operators will need to migrate to cloud-native automation solutions or new Telco Cloud MANO implementations to unlock greater benefits from...

This report provides detailed 5-year forecasts for the adoption of pay-TV and streaming video services in Ireland. It includes data on key metrics,...

The number of fixed–mobile convergence (FMC) accounts is expected to grow significantly. The ongoing expansion of fibre networks will enable...

This report provides detailed 5-year forecasts for the adoption of pay-TV and streaming video services in Norway. It includes data on key metrics,...

Fixed–mobile convergence (FMC) adoption will remain low in the UK. Fixed–mobile operators are struggling to drive adoption of FMC bundles...

The size of the fixed–mobile convergence (FMC) market in Ireland will remain small, by international comparisons. Fixed–mobile operators...

This report provides detailed 5-year forecasts for the adoption of pay-TV and streaming video services in the UK. It includes data on key metrics,...

The adoption of fixed–mobile bundles will continue to grow in Switzerland due to fierce competition between Swisscom and its rivals Salt and...