Customers often perceive little difference in the performance of networks from different mobile operators, which makes pricing an important factor...

This report uses the results of our consumer survey to provide an analysis of handsets in 19 countries. It provides data on handset-replacement...

This report explores the results of Analysys Mason’s annual consumer survey, assessing consumers’ interest in smart home security and...

The launch of 5G services did not reverse the ongoing decline in mobile revenue, despite operators’ hopes. This report examines consumer...

Discover what the results of our annual consumer survey reveal about the channels that different customers use to interact with mobile...

This report provides data and insights on streaming video and pay-TV users, including which services they subscribe to and their level of...

This dataset summarises the most relevant pay-TV customer experience KPIs for major operators in 19 countries based on primary...

Etisalat Group changed its brand identity to ‘e&’ in February 2022. It also created a new dedicated business unit, e& life, whose...

This tracker provides details of the decommissioning of wireless networks by operators...

Fixed–mobile operators are increasingly focused on fixed–mobile convergence (FMC) bundles because FMC customers spend more and churn less...