Communications service providers (CSPs) see the potential of generative AI such as ChatGPT for customer service functions and software development....
Operators have been launching digital service initiatives in verticals such as digital advertising and marketing, digital education, digital...
With Satellite Backhaul continuously playing a bigger role and MNOs now willing to outsource bigger portions of their rural assets,...
CSPs’ customers’ behaviour and expectations have changed in recent years, and the COVID-19 pandemic helped to accelerate the shift...
The roll-out of 5G has driven CSPs to innovate in order to broaden their revenue streams across different industry verticals. CSPs are looking for...
Service assurance needs to be upgraded to ensure that networks and their associated services deliver the performance required within contracts and...
To succeed in the future, utility companies will need to transform their services and capabilities to be flexible and on-demand. Most industries can...
Communications service providers (CSPs) must adopt service management and orchestration solutions and must transcend the limitations of distributed...
It is easy to take the internet for granted. We expect it to work everywhere and instantly. But behind every video call, artificial intelligence (AI)...
The report, prepared through the lens of Google and Railtel Public Wi-Fi project, outlines an opportunity to develop a wider connectivity ecosystem...
