This report examines how operators are approaching selling cyber-security services to the small and medium-sized enterprises (SMEs) market. It...

We recently interviewed 12 telecoms operators about their provision of fixed enterprise connectivity, asking them to rate how important various...

Many mobile operators that launched fixed services have struggled to gain customers. Fixed customers have low churn rates. The common strategy of...

This article provides insights into CSPs' spending on OSS/BSS software and services between 2022 and 2027 and highlights key market...

The pending sales of Vodafone’s operations in Spain and Italy will continue Vodafone’s transformation. This article considers Vodafone's...

The low-Earth orbit (LEO) space economy is accelerating fast, and features growing capacity, new players and increasing convergence with terrestrial...

Customer engagement revenue grew in 2024, with product-related revenue experiencing double-digit growth. However, revenue from professional services...

This survey report analyses trends for Kuwait’s operators in the areas of customer satisfaction, customer usage and take-up of higher-value...

This report provides market share data for communications service provider (CSP) spending on telecoms-specific customer engagement software systems...

This report provides detailed 5-year forecasts for the adoption of pay-TV and streaming video services in Germany. It includes data on key metrics,...