This report is intended to bring a clear and evidence-based perspective to the global debate regarding whether network usage fees should be...
Incumbent operators in other European countries have been struggling to increase their share of fixed broadband connections because of price...
Challenges in deploying new mobile infrastructure risk delaying the roll out of 5G in the UK, according to a report published today by the Broadband...
AI will fundamentally change the way that people use digital services but its impact on the underlying network infrastructure used to deliver these...
In this article, we use results from our consumer survey to investigate how intention to churn varies by operator in countries that have both...
The number of fixed operators that offer mobile services has increased in most countries in Europe. However, the fixed broadband market share of...
Operators are increasingly offering faster download speeds, but prices have generally decreased in real terms. Explore the data featured in the...
All operators examined in this report are aiming to increase customer satisfaction by improving their home Wi-Fi service, but some are building on...
This report provides key findings from consumer survey data from the Philippines and gives an analysis at the operator level. It covers fixed...
This survey report presents key findings from consumer data from Oman and gives an analysis at the operator level for customer satisfaction, customer...
