Vehicles are becoming increasingly connected and satellite-enabled safety services are gaining strong consumer interest, yet willingness to pay for...

Overall usage of eSIMs remains low according to our survey, but it is growing rapidly. eSIMs are expected to account for more than 50% of smartphone...

Mobile operators are, gradually, introducing satellite direct-to-device (D2D) services. This report provides case studies on some of the early...

Customers often perceive little difference in the performance of networks from different mobile operators, which makes pricing an important factor...

This report explores the results of Analysys Mason’s annual consumer survey, assessing consumers’ interest in smart home security and...

Home Wi-Fi quality is now a key driver of broadband satisfaction and loyalty. This report draws on our 2025 consumer survey to reveal how in-home...

Customers who buy fixed and mobile services from the same operator spend more and adopt more premium plans than customers that take the two services...

This survey report focuses on consumers’ interest in XR devices (in which we include AR, VR and MR) and related applications. It explores the...

This dataset summarises the most relevant pay-TV customer experience KPIs for major operators in 19 countries based on primary...

Deploying network infrastructure in rural and remote locations to provide ubiquitous connectivity can be logistically challenging and expensive for...