This report provides insights into respondents that take both fixed and mobile services from the same provider, compared with the respondents that...

This report uses the results of Analysys Mason’s annual consumer survey to analyse the satisfaction and churn of fixed broadband customers and...

Fixed–mobile operators are increasingly focused on fixed–mobile convergence (FMC) bundles because FMC customers spend more and churn less...

Analysys Mason's country reports provide a comprehensive overview of the telecoms markets in 83 countries around the...

This database tracks investment in physical data centre facilities in Europe and Asia–Pacific. It provides details of data centres that are...

Customers often perceive little difference in the performance of networks from different mobile operators, which makes pricing an important factor...

This report explores the results of Analysys Mason’s annual consumer survey, assessing consumers’ interest in smart home security and...

This report assesses 43 European CSPs and highlights important trends in digital experience in...

Fixed broadband churn is an important metric for operators. This data set provides the reported monthly fixed broadband churn metrics at an operator...

This dataset summarises the most relevant fixed broadband customer experience KPIs for major operators in 19 countries based on primary...