After missing projected growth in some quarters of 2022, Netflix announced the reduction of prices for some of its subscription plans in more than 30...
This analysis of our consumer survey data shows that cloud gamers pay more for improved connectivity that meets their demands and are potentially...
In this article, we use data from our 2021 consumer survey related to customer satisfaction and channel usage to assess whether taking fixed and...
The utilities industry faces some significant challenges associated with the delivery of resilient and cost-effective utilities networks and there is...
The pay-TV market is changing rapidly as consumer expectations and greater price competition exert pressure. Our quarterly metrics include market...
A global provider of financial management and enterprise resource planning (ERP) software was transitioning its core business model from perpetual...
Network operators can take advantage of a growing number of government subsidies around the world to extend broadband availability to rural...
The share of Apple handsets is increasing worldwide. This article is based on Analysys Mason's consumer survey and explores how Apple is gaining...
The International Telecommunications Union (ITU) recently announced that 2.6 billion people, or about one third of the world’s population, remain...
There are merits in authorities intervening to address major consumer issues, but tackling retail procedures, terms and conditions is difficult....