This report focuses on aspects of Analysys Mason’s consumer survey that relate to respondents’ usage of social media services BeReal,...

The launch of 5G services did not reverse the ongoing decline in mobile revenue, despite operators’ hopes. This report examines consumer...

M&A activity across the EU was more sluggish in 2023 than previous years, not because of a shortage of opportunity but because of process delays....

This dataset summarises the most relevant pay-TV customer experience KPIs for major operators in 19 countries based on primary...

Customers often perceive little difference in the performance of networks from different mobile operators, which makes pricing an important factor...

This dataset summarises the most relevant fixed broadband customer experience KPIs for major operators in 19 countries based on primary...

This dataset summarises the most relevant mobile customer experience KPIs for major operators in 19 countries based on primary...

Gain insights into worldwide deployments of private LTE and 5G networks using this quarterly...

On behalf of KPN, the incumbent operator in the Netherlands, Analysys Mason undertook a benchmarking exercise of high-speed broadband retail pricing...

Operators are using conversational AI to increase lead conversion and improve customer service satisfaction. We assessed ten operators that have...