This report assesses 43 European CSPs and highlights important trends in digital experience in...

This survey report focuses on consumers’ interest in XR devices (in which we include AR, VR and MR) and related applications. It explores the...

This report focuses on aspects of Analysys Mason’s consumer survey that relate to respondents’ usage of social media services BeReal,...

This report uses the results of our consumer survey to provide an analysis of mobile customer satisfaction...

The launch of 5G services did not reverse the ongoing decline in mobile revenue, despite operators’ hopes. This report examines consumer...

Customers often perceive little difference in the performance of networks from different mobile operators, which makes pricing an important factor...

This report uses the results of our consumer survey to provide an analysis of handsets in 19 countries. It provides data on handset-replacement...

This report explores the results of Analysys Mason’s annual consumer survey, assessing consumers’ interest in smart home security and...

Operators are using conversational AI to increase lead conversion and improve customer service satisfaction. We assessed ten operators that have...

This report provides data and insights on streaming video and pay-TV users, including which services they subscribe to and their level of...