This article outlines the key topics for the consumer and business services market for 2024, and discusses how our research will cover...
Most mobile-only operators are looking to launch fixed broadband services. This reports looks at the strategies that mobile operators can adopt to...
In this podcast, consumer services experts Tom Rebbeck and Martin Scott discuss the potential impact of generative AI (GenAI) on telecoms operators...
This survey report analyses trends for Kuwait’s operators in the areas of customer satisfaction, customer usage and take-up of higher-value...
This article describes how telecoms operators are using GenAI today, but also outlines scenarios for the longer-term impact of this technology. The...
Most mobile-only operators have launched, or plan to launch, fixed services, both as a growth strategy and as a defensive move against converged...
BT stated in its FY2023 end-of-year financial results presentation (May 2023) that the impact of market competition on its FY2023 line losses was...
Network and compute infrastructure in the home will struggle to support the coming generation of feature-rich and compute heavy consumer...
This survey report presents key findings from consumer data from Oman and gives an analysis at the operator level for customer satisfaction, customer...
This report explores how generative artificial intelligence (GenAI) could impact the telecoms industry by 2033. It describes three distinct...
