2023 marked a significant phase of consolidation, competition and challenges in the satellite communications (satcom) industry. These strategic moves...
Astranis is revolutionizing the Satcom value chain with a third service provider acquiring its own satellite capacity (PDI, Anuvu and most...
Analysys Mason’s forecast of communications service provider (CSP) spending on SaaS solutions and related services indicates that the market...
This article discusses the rapid transformations in the satellite internet industry in North America and explains how Hughesnet and Starlink will...
Communications service providers (CSPs) see the potential of generative AI such as ChatGPT for customer service functions and software development....
Operators have been launching digital service initiatives in verticals such as digital advertising and marketing, digital education, digital...
CSPs’ customers’ behaviour and expectations have changed in recent years, and the COVID-19 pandemic helped to accelerate the shift...
The roll-out of 5G has driven CSPs to innovate in order to broaden their revenue streams across different industry verticals. CSPs are looking for...
Service assurance needs to be upgraded to ensure that networks and their associated services deliver the performance required within contracts and...
The growth of total spending on marketing automation and cloud CRM solutions among small and medium-sized businesses (SMBs) is expected to surpass...