Stefano Porto Bonacci is the lead analyst for the Fixed–Mobile Convergence and Mobile Services research programmes. He provides insights into what consumers want from telecoms operators and how operators can meet consumers' needs. He has more than 7 years of experience in developing and delivering data and reports in the technology, media and telecoms space. He holds an MSc in economics and has experience as an economic analyst.
Fixed–mobile convergence does not guarantee loyalty: operators must reward customers on these plans
Retail store visits: consumer survey
Mobile pricing (SIM-only plans): trends and analysis 1Q 2026
