Youngeun specialises in market research and advanced data analytics. As a member of the SMB Technology Forecaster team, she is responsible for analysing market data and developing market sizing and forecasting. She has years of experience in using machine learning, statistical modelling and predictive analytics techniques.
Youngeun attended Rutgers Business School and has a masters degree in information technology with a specialisation in operations research and business analytics.
COVID-19 will accelerate the shift of SMB IT spending to managed service providers and systems integrators
The COVID-19 pandemic will accelerate businesses’ move to the cloud
COVID-19 will lead to a temporary decrease in SMB spending on PaaS, but the long-term outlook is strong