OpenAI’s acquisition strategy reshapes the enterprise AI professional services market

Leading AI solution providers understand that to drive growth in the enterprise AI market, they must focus on making AI more accessible and useful to industry professionals. OpenAI has been acquiring AI start-ups with various kinds of expertise to achieve this objective, including companies with AI solution delivery experience. This strategy signals a threat to leading professional services providers (PSPs) but also creates opportunities for partnership and growth. PSPs must, however, quickly determine how to respond to OpenAI’s activities, which offer immediate benefits but also exposure to risks.