Operators should not abandon identity management, despite the limited revenue opportunity

14 January 2020 | Research

Article | PDF (2 pages) | Mobile Services

"Operators that hope to become digital service providers should not underestimate the role of identity management in services such as mobile money, m-payment and banking, m-commerce and e-government."

Operators have been investigating identity management for years, and an increasing number of them have now introduced Mobile Connect, a global open standard supported by the GSMA. This solution enables consumers to securely authenticate themselves on websites and applications and authorise transactions. Identity management is about more than revenue for operators; it matters because it is a critical enabler of digital services.

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