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North America telecoms market: trends and forecasts 2020–2025

26 November 2020 | Research

Rémy Giraud

Forecast report | PPTX and PDF (23 slides); Excel | Americas

"Telecoms revenue will grow between 2019 and 2025, partly due to a strong increase in mobile revenue in the USA, despite the negative impact of COVID-19."


Total telecoms revenue will grow by 6% between 2019 and 2025, driven by revenue growth from mobile and fixed broadband services. This report discusses the main telecoms trends in North America and analyses what the main telecoms drivers will be in the next 5 years in Canada and in the USA.

This report and associated data annex provide:

  • a 5-year forecast of around 200 mobile and fixed KPIs for North America and for the two countries in the region
  • an in-depth analysis of the trends, drivers and forecast assumptions for each type of mobile and fixed service, and for the two countries
  • an overview of operator strategies and country-specific topics, which highlights similarities and differences between the two countries
  • a summary of results and key implications for mobile and fixed operators.


Geographical coverage


Key performance indicators

Region modelled

  • North America (NA)

Countries modelled individually

  • Canada
  • USA





  • Handset, mobile broadband, IoT
  • Prepaid, contract
  • 2G, 3G, 4G, 5G
  • Smartphone,


  • Voice, broadband
  • Narrowband voice, VoBB
  • DSL, FTTP/B, cable, FWA, 5G, other

Pay TV


Fixed and mobile

  • Outgoing minutes, MoU

Mobile data traffic




  • Service, retail, wholesale
  • Handset, mobile broadband, IoT
  • Handset voice, messaging, data
  • Prepaid, contract
  • 2G, 3G, 4G, 5G


  • Service, retail, wholesale
  • Voice, broadband, dedicated connections
  • DSL, FTTP/B, cable, FWA, 5G other

ICT services

Pay TV

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