IT and managed services: market trends and forecasts 2025–2030

The focus of IT services is shifting from reactive technical support to proactive technology management that delivers measurable business outcomes. Organisations are seeking long-term technology partners that can optimise, secure and evolve their IT operations while supporting business growth.

This report provides 5-year forecasts for the global IT and managed services market and covers the following areas.

• Three core service categories: managed services, product support services and professional services
• Detailed service segmentation: six managed services categories, five product support services and three professional services categories
• Geographic coverage: worldwide forecasts with detailed analysis across seven regions
• Business size analysis: spending by small (1–99 employees), medium (100–999 employees) and large (1000+ employees) businesses
• Route-to-market analysis: IT and managed services spending through five key sales channels