Mobile devices and distribution channels in Europe and the USA: consumer survey
13 April 2022 | Research and Insights
Survey report | PPTX and PDF (5 slides); Excel | Mobile Services
This report provides an analysis of the trends in device adoption among smartphone users in Europe and the USA. It uses consumer survey data to assess the distribution channels, spend and replacement cycles for handsets.
Topics analysed
- Operators’ performance as smartphone sales channels and how it relates to consumers’ choice of tariffs
- Handset replacement cycles and how they have changed over time
- The most prominent handset brands in Europe and the USA and their performance over time
- Operators’ ability to upgrade smartphone users to 5G handsets
Survey data coverage
The survey was conducted in association with Dynata between August and September 2021. The survey groups were chosen to be representative of the mobile-internet-using population in Europe and the USA. We set quotas on age, gender and geographical spread to that effect. There were at least 1000 respondents per country (2000 in the USA).
Geographical coverage
- France
- Germany
- Ireland
- Italy
- Poland
- Spain
- Sweden
- Turkey
- UK
- USA
USD1499
Log in to check if this content is included in your content subscription.
Consumer survey
Analysys Mason's annual consumer survey tracks and measures consumers’ changing telecoms and media habits, device ownership, connectivity options and future plans
Related items
Article
Memory chip shortages worldwide will present mobile operators with difficult choices in 2026
Tracker report
Operators’ quantum-technology solutions for enterprises: trends and analysis 4Q 2025
Survey report
Fixed–mobile convergence customer spend: consumer survey
