Consumer survey
Analysys Mason conducts a multi-year study that tracks and measures consumers’ changing telecoms and media habits, their device ownership, connectivity options and their future plans.
This consumer survey is conducted in association with On Device Research and Dynata. It tracks and measures the changing telecoms and media habits of users in 24 countries around the world.
Survey reports
Reports based on the results of the survey can be accessed by clicking on the links below.
| Topic | Regions |
| OTT communication services |
|
| OTT communication and social media services |
|
| Mobile customer satisfaction |
|
| Mobile customer experience |
|
| TV and video services |
|
| Digital services |
|
| Fixed broadband retention and satisfaction |
|
| Mobile services and devices |
|
| Mobile devices and distribution channels |
|
| 5G, data consumption and monetisation |
|
| Fixed–mobile convergence |
|
| Mobile, fixed broadband, TV and video services |
|
| Digital gaming |
|
Datasets
Datasets based on the results of the survey can be accessed by clicking on the links below.
