Many mobile operators that launched fixed services have struggled to gain customers. Fixed customers have low churn rates. The common strategy of...
Many telecoms operators are adding financial, health and utility services to their portfolios. Their hope is to increase their share of wallet among...
Most mobile-only operators are looking to launch fixed broadband services. This reports looks at the strategies that mobile operators can adopt to...
This article discusses why fixed–mobile convergence (FMC) customers are more likely to buy high-end plans and additional services and products...
Tom Rebbeck, Partner and head of Analysys Mason’s Consumer Services practice, and Stefano Porto Bonacci, Senior Analyst and expert in...
Most mobile-only operators have launched, or plan to launch, fixed services, both as a growth strategy and as a defensive move against converged...
This survey report presents key findings from consumer data from Oman and gives an analysis at the operator level for customer satisfaction, customer...
This article discusses EE's new fixed–mobile convergence (FMC) offer, launched on 20 October...
The advance of eSIMs in the consumer segment is inevitable. If operators do not control the narrative and the transition, they could lose out to...
The number of operators offering fixed–mobile convergence (FMC) services is growing thanks to fixed–mobile mergers and a greater use of...
