KPN’s B2B revenue has returned to growth after many years of decline. The operator's approach of pursuing multiple new initiatives and focusing...

Satellite cybersecurity is gaining more attention in the industry and among government officials, with raising concerns about a cyber warfare. The...

Operators are under environmental and financial pressure to reduce power consumption in mobile networks. This article explores strategies, such as...

The Saudi government made significant investments into the gaming industry in 2022 via its sovereign fund, the Public Investment Fund (PIF). Local...

CSPs’ customers’ behaviour and expectations have changed in recent years, and the COVID-19 pandemic helped to accelerate the shift...

There has been considerable M&A activity in the telecoms software market during the past year. In this article, we examine the drivers of M&A...

e& was the only major operating group in the Middle East and North Africa (MENA) that reported a year-on-year decline in revenue in USD terms in...

This article provides insights into CSPs' spending on OSS/BSS software and services between 2022 and 2027 and highlights key market...

Customer churn and loyalty are key issues for telecoms operators; gamification can help to resolve...

CSPs are shifting towards digital engagement channels (websites, self-care apps and social media) to improve customer satisfaction, broaden their...