The billing experience remains a persistent source of customer frustration and often leads to decreased customer satisfaction and premature churn....
It is becoming increasingly important to evaluate the profitability of operators’ new business offerings. However, it is hard to measure this...
Cost and sustainability are intertwined; initiatives in one area often affect the other, and the effect on opex can be either positive or...
Many telecoms operators have subscale IoT divisions and need to explore bolder strategies to reverse the situation. This report evaluates the most...
US operators have modernised their pay-TV propositions by partnering with leading streaming platforms. Discover how these strategies can help...
5G New Radio (NR) is critical to enable the entire satcom ecosystem to remain competitive. However, challenges such as high transition costs, lagging...
There is significant operator interest and ecosystem investment in AI-native RAN. However, there are barriers to deploying RAN and AI functions on...
Software development challenges are directly hampering telecoms operators’ abilities to deliver their core business needs. Learn how AI...
Risk-mitigation strategies give trust to Earth observation (EO) end users when AI is adopted at...
Operators are adopting AI and generative AI (GenAI) to drive network automation, modernisation and the shift to new service and business models. This...