Consumer services in the telecoms, media and technology (TMT) sector are characterised by dynamic change, rapid innovation and strong competition. Our consumer services programmes offer robust consumer data (including forecasts and primary research),...
Fixed data traffic growth rates vary widely. Some regions will see robust growth over the next 5 years, often due to an increase in fixed broadband...
This article closes our series on connected TV and the associated policy debate. It focuses on the parallels between the net neutrality debate in...
This dataset summarises the most relevant mobile customer experience KPIs for major operators in 19 countries based on primary...
This dataset summarises the most relevant fixed broadband customer experience KPIs for major operators in 19 countries based on primary...
Germany will continue to lag behind in fixed–mobile convergence (FMC) adoption by international standards through 2031. FMC will deliver only...
Many different market participants invest in the networks, facilities and equipment that make up the Internet: Internet backbone providers; Internet...
Although by no means certain to become a mass market application, holographic video calling (HVC) could redefine broadband demand by driving a step...
Operators are increasingly focusing on home Wi-Fi services to avoid price-based competition and improve customer...
TELUS is active in the consumer digital healthcare market in Canada and provides two key consumer-facing services, TELUS Health MyCare and TELUS...