This tracker covers Starlink's service and hardware pricing for different packages/plans across 116 countries/territories in which Starlink offers...

Operators are using conversational AI to increase lead conversion and improve customer service satisfaction. We assessed ten operators that have...

This dataset summarises the most relevant pay-TV customer experience KPIs for major operators in 19 countries based on primary...

The gaming segment is large, so operators must ensure that they are satisfying this group. In this article, we consider the fixed broadband...

The growth in the demand for internet traffic in recent years and the development of 5G networks are together changing the role of subsea cables and...

HCLTech announced, on 23 May 2024, that it is set to acquire key business support systems (BSS) assets from Hewlett Packard Enterprise’s...

This analysis of our consumer survey data shows that cloud gamers pay more for improved connectivity that meets their demands and are potentially...

We were commissioned to model 5G investment in Europe and the associated costs and benefits of different use cases on behalf of two leading global 5G...

By the end of 2025, over 50% of Europeans will live in countries with three major MNOs, driven by recent market...

Fibre-to-the-premises (FTTP) connections passed 157 million premises in Western Europe by 2023. Challenger operators have collectively deployed a...