Operators in Western Europe (WE) are continuing to use mergers and acquisitions (M&A) to evolve and diversify their offerings, expand or...
The BBC's proposed catch-up TV service – iPlayer – was proving controversial; some broadband ISPs were concerned about its impact on their network....
Consumer brands Free and Sky are targeting the small-business market with low-priced offers. This article assesses their strategies and discusses the...
Partner, Ian Streule recently gave evidence to the UK Government House of Lords Committee Inquiry into digital exclusion and the cost of living. He...
Operators are using conversational AI to increase lead conversion and improve customer service satisfaction. We assessed ten operators that have...
Explore the challenges faced by operators in the pay-TV market and the solutions that they have deployed to de-risk their TV and video services...
Most mobile-only operators have launched, or plan to launch, fixed services, both as a growth strategy and as a defensive move against converged...
High inflation is an unfamiliar situation in many of the countries that are currently affected, and operators are not be well-prepared to deal...
This report analyses the strategies that five operators worldwide are taking to upsell fixed broadband services to hardcore...
This report explores and analyses operators’ strategies for fixed broadband services delivered over fixed-wireless access (FWA), primarily over...
