This report focuses on the usage of Meta-owned services (Facebook, Facebook Messenger, Instagram and WhatsApp) among respondents of Analysys Mason's...

Many operators in Western Europe have already implemented price increases for their fixed and mobile services or plan to do so in the future,...

This report uses the results of Analysys Mason’s annual consumer survey to analyse the satisfaction and churn of fixed broadband customers and...

Many operators across Europe offer consumers fixed–mobile convergence (FMC) plans. This article summarises some of the key findings from our...

This tracker provides financial details, including total revenue, business revenue and ICT revenue, for 89 operators in 44...

Operators worldwide must consider the benefits (lower churn) and risks (lower margins) of launching fixed–mobile convergence bundles. This...

This survey report focuses on consumers’ interest in XR devices (in which we include AR, VR and MR) and related applications. It explores the...

This dataset summarises the most relevant streaming video customer experience KPIs for major streaming video services in 19 countries based on...

Customers may not need multi-gigabit speeds, but they want and are willing to pay extra for these services. Operators should offer them. This article...

This report studies how six operators are differentiating their fibre propositions using service elements other than price. It assesses which...