The trend for moderate total service revenue growth in Western Europe (WE) has been disrupted by the COVID-19 pandemic. This report examines key...

We use our consumer survey data to evaluate the extent to which price increases affect customer churn. Results indicate that the geographical...

This tracker covers Starlink's service and hardware pricing for different packages/plans across 90 countries/territories in which Starlink offers its...

This report explores the results of Analysys Mason’s annual consumer survey, assessing consumers’ interest in smart home security and...

This report analyses how in-home Wi-Fi performance affects customer satisfaction as measured by Net Promoter Score (NPS), intention to churn and...

This report uses the results of our consumer survey to analyse fixed–mobile customer spending trends in 18 countries...

This survey report focuses on consumers’ interest in XR devices (in which we include AR, VR and MR) and related applications. It explores the...

Budget and business plan reviews of mobile, fixed and cable integrated...

M&A activity across the EU was more sluggish in 2023 than previous years, not because of a shortage of opportunity but because of process delays....

This dataset summarises the most-relevant pay-TV customer experience KPIs for major operators in 18 countries based on primary...