BT stated in its FY2023 end-of-year financial results presentation (May 2023) that the impact of market competition on its FY2023 line losses was...

Network and compute infrastructure in the home will struggle to support the coming generation of feature-rich and compute heavy consumer...

This survey report presents key findings from consumer data from Oman and gives an analysis at the operator level for customer satisfaction, customer...

This report explores how generative artificial intelligence (GenAI) could impact the telecoms industry by 2033. It describes three distinct...

Operators know that consumers’ home Wi-Fi networks are a bottleneck to improved customer experience, but the investments required to overcome...

The new device launches from Apple’s keynote event will not reduce handset replacement cycles, but its focus on gaming and sustainability...

Fresh primary research highlights users’ concerns about their QoE as in-home connectivity fails to keep pace with the high-performance...

Netflix began to beta test a cloud gaming service in August 2023. Unlike established cloud gaming businesses, Netflix is aiming for a distinct, more...

This report assesses how fixed broadband providers can add value to their connectivity services by incorporating services related to consumers’...

All operators examined in this report are aiming to increase customer satisfaction by improving their home Wi-Fi service, but some are building on...