A number of operators have developed solutions to boost customers’ quality of experience (QoE) for broadband services. For example, EE launched...
There are merits in authorities intervening to address major consumer issues, but tackling retail procedures, terms and conditions is difficult....
This tracker provides details of European operators' fibre-to-the-premises (FTTP) build-outs. The database includes information on premises passed,...
Customised research into mobile loyalty, with recommendations and strategies to reduce churn, attract subscribers and increase...
This profile assesses Virgin Media O2’s enterprise proposition for the retail sector and discusses implications for other providers of...
This tracker provides information about the availability of spectrum released for use in private LTE and 5G...
In this article, we outline some of the approaches being taken by European operators to help SMEs to access government-sponsored...
A new report by Analysys Mason explores recent dynamics in the advertising market and uses case studies to demonstrate the increasing convergence...
LONDON, UK, 23 November 2022 | Analysys Mason, a world-leading management consultancy focused on telecoms, media and technology (TMT), has...
Janette is a Partner and has worked in our UK consulting team since 2001, when she joined the company as a consultant. Janette works mainly on regulation and policy, and strategy projects, and is a leading expert on telecoms regulation, wireless...
