Internet access has come a long way since the 1990s, when it was effectively a ‘dial up’ phone call. Over the past two decades, optical...

Verizon reported that almost 80% of its mobile customers were on unlimited plans in 2Q 2022. This article explores the potential for operators to...

Enterprises are realising the benefits of IoT but still face a number of challenges. They base their selection of IoT connectivity providers on the...

Operators in Western Europe (WE) are continuing to use mergers and acquisitions (M&A) to evolve and diversify their offerings, expand or...

Operators and regulators are interested in decommissioning copper when fibre roll-out is complete, but important details need to be finalised before...

Between 2021 and 2023, differences in customer satisfaction between the best and worst performing operators narrowed; differentiation is getting...

Small businesses place a high value on access to local and personal interactions with suppliers. Some operators continue to use this as an effective...

Deployment of superfast broadband in Europe to date has been limited in comparison to leading countries worldwide, and the current economic situation...

There is significant industry attention on rolling out next-generation access (NGA) to deliver better broadband services. However, the cost of...

The European Commission (EC) released a proposed legislative package in September that it stated is aimed at "building a connected, competitive...