Bob Takacs (Research Director) gave this presentation at Analysys Mason's 12th annual Telecoms Summit on 6 October...
The client wanted to understand the experience of its customers (including managed service providers (MSPs), IT service providers (ITSPs) and systems...
Customer relationship management (CRM) solutions are becoming increasingly important to the operations of small and medium-sized businesses (SMBs);...
In this episode of our AI podcast series, Analysys Mason's Stela Bokun, partner and expert in strategy and Paul Jevons, director and expert in...
Identifying key target customer segments to accelerate sales of innovative products for a computing...
Listen as Karthik Pannala, Principal Analyst, and Li Lin, Senior Analyst, discuss what is driving SMBs’ investments in IT and what their...
NEW YORK, USA, 20 April 2022 | A new multi-country research study focuses on how small and medium-sized businesses (SMBs) have adapted to a...
In this podcast, Analysys Mason's SMB IT spending experts, Karthik Pannala and Li Lin, look ahead at the SMB IT spending opportunities that IT...
A global technology vendor was looking to identify the behaviours and success factors of digitally native medium-sized businesses (500–1999...
43% of the respondents to our survey of 413 SMBs in the USA in 1Q 2022 switched to a new IT service provider during 2021. This figure is 18...
