This report provides an overview of small and medium-sized business (SMB) spending in the desktop-as-a-service (DaaS)...

Salesforce offers Agentforce, an agentic AI framework that is embedded within the Salesforce Platform. It integrates with the Salesforce...

Ciena provides intelligent automation for next-generation networks through its Navigator Network Control Suite and Blue Planet division. It is...

This profile presents SAS Institute’s AI platform strategy for telecoms operators. It also provides an analysis of this strategy to enable...

Oracle is positioning itself as the cloud provider to beat for the telecoms industry in a multi-cloud era. It offers cloud deployment flexibility,...

Zendesk is a cloud-based customer experience platform provider that helps organisations deliver personalised, omni-channel engagements across the...

ServiceNow recently unveiled its unified customer relationship management (CRM) platform named ServiceNow CRM. This profile assesses...

Genesys is a global provider of cloud-based and AI-powered customer experience and contact centre solutions. This profile assesses Genesys’s...

Nokia offers an end-to-end drone solution leveraging its existing connectivity and software services alongside its hardware development capabilities....

This profile assesses Netcracker’s intent-based networking solution. Netcracker is a leading provider of digital BSS and OSS products and...