Managed services continue to be popular among SMBs. Over the next 5 years, spending on cloud and managed services via the MSP channel is anticipated...
Investment in 5G technology has become one of the main drivers of the telecoms software and services industry. This investment will be needed to...
Acquisition activity in the customer engagement segment has remained relatively stable, with the exception of a spike in the number of acquisitions...
Starlink has become the leader of the consumer satellite broadband market due to its enhanced service offerings, rapid global footprint expansion,...
This report reviews the approaches that operators in the GCC have adopted to monetise consumer 5G services and presents some best practices from...
Our consumer survey results show that m-wallet users prefer to use traditional payment methods rather than m-wallets to shop online. M-wallet...
Most operators in the Middle East and Africa (MEA) have launched self-care apps to reduce the cost of sales and customer care operations. However,...
This report focuses on aspects of Analysys Mason’s consumer survey that relate to fixed broadband customer experience in Europe and the...
This report uses our survey results to discuss how operators can effectively monetise high-speed fixed broadband packages and how improved speeds...
Fixed broadband customers' expectations are changing and end users are placing greater value on the quality of in-home network connectivity....
