AI is turning the custom software development (CSD) market on its head, bringing disruption and risk, but also opportunities for value creation. The...
Discussions at IoT Tech Expo Global 2026 highlighted that the eSIM standard SGP.32 does not fully resolve interoperability challenges in IoT...
The wholesale NaaS connectivity market represents a strong opportunity for service providers, but like the retail NaaS market, it is still nascent....
Catherine Hammond and Adaora Okeleke explore how operators can generate new revenue by offering AI services to enterprise customers. They draw on...
China Mobile’s enterprise AI strategy prioritises the delivery of end-to-end enterprise AI services that align with existing solutions and the...
Operators are using conversational AI to increase lead conversion and improve customer service satisfaction. We assessed ten operators that have...
This dataset provides data for around 200 telecoms operators in 32 European countries. It tracks over 25 metrics including the number of mobile...
Telecoms operators offer a wide range of incentives to encourage their customers to purchase both fixed and mobile services in a bundle. These...
Mobile World Congress 2023 demonstrated some important progress for Open RAN, however, there remain many challenges for fully open multi-vendor...
Conversational AI is being used in the telecoms industry to address customers' increasing demands for effectitve digital engagement channels. This...
