Genesys is a global provider of cloud-based and AI-powered customer experience and contact centre solutions. This profile assesses Genesys’s...

Netcracker is a leading vendor of digital BSS, OSS and orchestration solutions. It offers a comprehensive and modular BSS mediation system which is...

IBM’s approach to observability is implemented through its ecosystem of monitoring solutions. This profile reviews the vendor’s strategic...

Learn more about Salesforce’s field service management products and services in the automated assurance...

Communications service providers (CSPs) are looking to transform to more autonomous networks and operations and their data architectures will play a...

Most operators have yet to implement end-to-end, multi-vendor automated continuous integration and continuous delivery/deployment (CI/CD) pipelines...

Software development challenges are directly hampering telecoms operators’ abilities to deliver their core business needs. Learn how AI...

A digital marketplace allows CSPs to co-design and co-create new offerings that serve cross-industry requirements by combining their services with...

This profile assesses Accenture’s BSS products and services in the customer engagement sector. Accenture offers a range of services to the...

Not all telecoms application vendors can become application platform providers, but by understanding what responsibilities the role demands and what...